Terms of Service
Last updated: November 2, 2025
Contact Information
UserFirst
91 Gladstonos Street
3032 Limassol, Cyprus
Phone: +357 25 937 418
Email: info@domain.com
Agreement to Terms
Welcome to UserFirst. These Terms of Service outline the rules and guidelines for using our website and UX/UI design services. By accessing our website or engaging with our services, you agree to be bound by these terms. Please read them carefully before proceeding.
If you do not agree with any part of these terms, you should not use our website or services. We reserve the right to update these terms at any time, and your continued use of our services after such changes constitutes acceptance of the modified terms.
Service Usage Terms
Acceptable Use Policy
When using our website and services, you agree to use them in a lawful and respectful manner. This includes:
- • Providing accurate and truthful information when communicating with us or filling out forms
- • Respecting intellectual property rights and not copying, distributing, or modifying our content without permission
- • Not attempting to gain unauthorized access to our systems or interfere with website functionality
- • Not using our services for any unlawful or fraudulent purpose
Permitted Uses
Our website and services are designed for the following purposes:
- • Learning about our UX/UI design services and methodologies
- • Contacting us for inquiries, consultations, or service requests
- • Accessing information about design thinking and user experience best practices
- • Engaging with educational content and case studies we provide
Prohibited Activities
The following activities are strictly prohibited when using our services:
- • Attempting to compromise the security or integrity of our website or systems
- • Using automated tools or bots to access our website without authorization
- • Transmitting any harmful code, viruses, or malicious software
- • Engaging in any activity that could damage our reputation or interfere with other users
- • Harvesting or collecting information about other users without consent
Service Access Requirements
To use our services, you need a device with internet access and a modern web browser. You are responsible for maintaining the security of your device and internet connection. We recommend keeping your browser updated and using appropriate security software to protect your information.
Account Terms and Access
Account Requirements
Currently, our website does not require account creation for basic access. However, if we introduce account features in the future, you will be responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.
Account Security Responsibilities
If account features are implemented, you agree to notify us immediately of any unauthorized use of your account or any other security breach. We will not be liable for any loss or damage arising from your failure to protect your account information.
Access Suspension and Termination
We reserve the right to suspend or terminate your access to our services at any time if we believe you have violated these Terms of Service, engaged in fraudulent activity, or for any other reason we deem necessary to protect our business or other users.
Age Requirements
Our services are intended for users who are at least 18 years old or the age of majority in their jurisdiction. By using our services, you confirm that you meet this age requirement. If you are using our services on behalf of an organization, you represent that you have the authority to bind that organization to these terms.
Service Availability and Modifications
Service Uptime and Maintenance
While we strive to keep our website accessible at all times, we do not guarantee uninterrupted service. There may be periods of downtime for maintenance, updates, or due to circumstances beyond our control. We will attempt to minimize disruptions and provide notice when possible, but we are not liable for any inconvenience caused by temporary unavailability.
Feature Availability
The features and services available on our website may vary over time. We may add new features, modify existing ones, or discontinue certain offerings at our discretion. While we will make reasonable efforts to maintain consistency in our core services, we cannot guarantee that all features will remain available indefinitely.
Geographic Restrictions
Our services are primarily designed for users in Cyprus and the European Union. While we do not actively restrict access from other locations, certain features or services may not be available in all geographic areas due to legal, regulatory, or practical considerations.
Service Modifications and Updates
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. This includes changes to our pricing, service offerings, website design, or operational procedures. Continued use of our services after such modifications constitutes acceptance of the changes.
Intellectual Property Rights
Our Content Ownership
All content on our website, including text, graphics, logos, images, design elements, and software, is owned by UserFirst or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.
User-Generated Content
If you submit content to us through contact forms, comments, or other means, you grant us a non-exclusive, royalty-free license to use, reproduce, modify, and distribute that content for purposes related to providing our services and improving our offerings. You retain ownership of your content and are responsible for ensuring you have the right to share it.
License to Use Our Website
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal or business purposes related to learning about or engaging with our services. This license does not include any right to download, copy, or redistribute our content for commercial purposes.
Trademarks and Brand Elements
UserFirst, our logo, and other brand elements are trademarks or service marks of our company. You may not use these marks without our prior written consent. Any unauthorized use may constitute trademark infringement and violate applicable laws.
Service Engagement and Agreements
Consultation Process
When you engage with us for UX/UI design services, we will typically begin with a consultation to understand your needs and determine if we are a good fit. This consultation does not create any binding obligation on either party unless we both agree to proceed with a formal service agreement.
Service Agreements
Specific design services will be governed by separate written agreements that outline the scope of work, deliverables, timelines, and payment terms. These service agreements will supplement and work alongside these Terms of Service. In case of any conflict between a service agreement and these terms, the service agreement will take precedence for matters it specifically addresses.
Project Deliverables
The specific deliverables, timelines, and responsibilities for any design project will be outlined in our service agreement. We commit to delivering quality work that meets professional standards, though specific outcomes may vary based on project scope, user research findings, and other factors outlined in the project agreement.
Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis. While we strive for excellence in everything we do, we make no warranties or representations about the accuracy, reliability, completeness, or timeliness of the content or services provided.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our website will be error-free, secure, or continuously available, nor do we warrant that any defects will be corrected.